PRIVACY POLICY
Seren Arts London
Seren Arts operates in both the United Kingdom and the United States. The way your personal data is processed depends on your location.
In this policy, “Seren Arts” refers to Seren Arts London operated by Donna Stevens as a sole trader, with a registered address 77 Midmoor Road London SW12 0ES
We comply with data protection legislation such as the Data Protection Act 2018 and GDPR in the UK. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.Under UK GDPR, you have the right to access, rectify, erase, restrict processing, and data portability
The aim of this statement is to tell you how we use any personal data we collect about you through our websites. We’d like to reassure you that any personal data you give us will be treated in complete confidence.
For information about how we use cookies and similar technologies, please see our Cookie Policy.
Data Controller
Seren Arts London is the data controller for the purposes of UK data protection law.
Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, and data portability and to lodge a complaint with the Information Commissioner's Office.
Lawful Basis
We process personal data on the basis of contract, legal obligation, legitimate interests, and consent (for marketing communications).
What information do we collect?
You do not have to give us any personal data to use our website. If contact us to enquire about our services, we collect your contact details so we can respond.
By registering for our services, you agree that we may process the data you give us. The basis for processing any data we receive is to ensure we can safely and securely carry out our services.
When you enrol a student at Seren Arts, we will collect the following personal data:
Parent or guardian’s name and contact details
Students name, age, gender and date of birth
Relevant medical information necessary for participation
If the student is over 16 years of age, please ensure that you have their permission to share these details with us. We only collect personal data relating to children where it is necessary to deliver our services and with the consent of a parent or guardian.
Payments
Online payments made to Seren Arts are processed securely by Stripe (TBC) and the information you provide is communicated in a encrypted format between them and your bank or credit card company. Seren Arts does not directly collect, process or store financial information.
How We Use Your Information
We use your data to:
Provide our services and communicate with you
Meet legal and safeguarding obligations relating to children
Send updates, news, and promotional communications (you may opt out at any time)
If you do not wish to receive marketing communications, you may request removal by emailing:
london@SerenArtsAcademy.com or hollywood@SerenArtsAcademy.com
Data Sharing
We may share your data:
Within the Seren Arts organisation for operational purposes
With trusted third-party providers (e.g. website hosting, booking & payment systems, email communication & safeguarding support)
All third parties are required to handle your data securely and are not permitted to use it for their own marketing purposes.
We may also disclose personal data where required by law or to protect the safety and rights of Seren Arts, our customers, or others.
You are entitled to see the information held about you. You may review, correct, update or remove your personal data at any time by contacting us directly at london@SerenArtsAcademy.com.
Data Retention
We will retain your personal data for 24 months after your last interaction with us, unless:
You request deletion
Retention is required for safeguarding or legal purposes
Staff Recruitment
If you apply to work with us, we may collect:
Name and contact details
CV and employment history
DBS certificate reference number and date of issue
Relevant training qualifications
If you provide references, it is your responsibility to ensure those individuals consent to their details being shared.
We retain recruitment data for up to 24 months unless you request otherwise.
Security
We implement reasonable technical and organisational measures to protect your personal data. However, as the internet is not completely secure, we cannot guarantee absolute protection.
In the event of a data breach, we will act in accordance with UK data protection requirements.
Sale of the Business
In the event that the business is sold or integrated with another business, your details will be passed to the new owners of the business.
How to Contact Us
If you have any other questions about this policy or your personal data, please contact us on london@SerenArtsAcademy.com or hollywood@SerenArtsAcademy.com
Changes to our privacy policy
We may update this policy from time to time. The latest version will always be available on this page.
PRIVACY POLICY
Seren Arts Hollywood
“Seren Arts operates in both the United Kingdom and the United States. The way your personal data is processed depends on your location.
In this policy, “Seren Arts” refers to Seren Arts Hollywood, operated by Gavin Lee Kantor-Rees, registered in the State of California with a registered address at 1435 N Fairfax Ave, West Hollywood, CA 90046.
We comply with applicable data protection legislation, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws regulate the processing of personal data and grant California residents rights including the right to request access to personal information collected, request deletion, and opt out of the sale or sharing of personal data.
The aim of this statement is to explain how we use any personal data we collect about you through our website. We treat all personal data with care and confidentiality.
For information about how we use cookies and similar technologies, please see our Cookie Policy.
What Information Do We Collect?
You do not have to provide personal data to browse our website. If you contact us to enquire about our services, we collect your contact details so we can respond.
By registering for our services, you agree that we may process the data you provide in order to deliver our services safely and effectively.
When you enrol a student at Seren Arts, we may collect the following personal data:
Parent or guardian’s name and contact details
Student’s name, age, gender, and date of birth
Relevant medical information necessary for participation
We only collect personal data relating to children where it is necessary to deliver our services and with the consent of a parent or legal guardian.
Payments
Online payments are processed securely by Stripe. Payment information is encrypted and transmitted directly between Stripe and your bank or card provider. Seren Arts does not store or process your financial information.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, contact: hollywood@SerenArtsAcademy.com
How We Use Your Information
We use your data to:
Provide our services and communicate with you
Meet legal and safeguarding obligations relating to children
Send updates, news, and promotional communications (you may opt out at any time)
If you do not wish to receive marketing communications, you may request removal by emailing:
hollywood@SerenArtsAcademy.com or london@SerenArtsAcademy.co
Data Sharing
We may share your data:
Within the Seren Arts organisation for operational purposes
With trusted third-party providers (e.g. website hosting, booking & payment systems, email communication & safeguarding support)
All third parties are required to handle your data securely and are not permitted to use it for their own marketing purposes.
We may also disclose personal data where required by law or to protect the safety and rights of Seren Arts, our customers, or others.
Data Retention
We will retain your personal data for 24 months after your last interaction with us, unless:
You request deletion
Retention is required for safeguarding or legal purposes
No Sale of Data
Seren Arts does not sell or share personal information for commercial purposes.
Staff Recruitment
If you apply to work with us, we may collect:
Name and contact details
CV and employment history
Background check information in line with California requirements
If you provide references, it is your responsibility to ensure those individuals consent to their details being shared.
We retain recruitment data for up to 24 months unless you request otherwise.
Security
We implement reasonable technical and organisational measures to protect your personal data. However, as the internet is not completely secure, we cannot guarantee absolute protection.
In the event of a data breach, we will notify affected individuals in accordance with applicable legal requirements.
Sale of the Business
If Seren Arts is sold or merged, your data may be transferred to the new owners.
How to Contact Us
If you have any questions about this policy or your data, contact:
hollywood@SerenArtsAcademy.com or london@SerenArtsAcademy.com
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
PRIVACY POLICY
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Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do. Be clear, be confident, and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.